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What can we help you with?
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Billing/Payment Issue
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Part Detail Inquiry
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Request a Return
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Shipped Order Issue
Reason for Return:
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Wrong Item Ordered
Wrong Item Received
Wrong Quantity Received
Damaged Product Received
Defective Product Received
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Shipped Order Issue?
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Shortage/ Missing Items
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Billin/Payment Issue?
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Billing Issue
Invoice Request
Statement of Account > Collections
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Sales Order Number
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Part Number Ordered
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Quantity Ordered
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Description:
Description:
Please include the manufacturer part number and specific information requested i.e. Date code, Packaging, UOM, COO, etc.
Description:
Please include a brief description of the request and any relevant part numbers.
Description:
Please include the manufacturer part number and specific form/certificate requested i.e. CofC, RoHS, Conflict mineral, etc.
Description:
Please include a brief description of your request/issue along with any pertinent information. For security purposes, please do not send any financial information other than the last 4 digits of the credit card used (if applicable)
Description: Please include a brief description of the issue and the relevant part numbers impacted.
Description:
Please include details on the change being requested including relevant part numbers and adjustments needed.
Description
Are the parts still Factory Sealed?
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Yes
No
Picture of the Outer Box and Shipping Label:
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This type of return is subject to Re-stocking fees, per our terms and conditions Arrow reserves the right to charge up to 50%.
Due to our expedited shipping process, we may be unable to cancel your order. Please speak to a representative via Chat or Phone for Order Change or Cancellation requests.
Please note that Order Status information can be found in Order History while logged in to your account. It can also be obtained by chatting with the Spark Virtual Assistant.
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